Situated on the Ground Floor of the Buchanan Galleries Shopping Centre in Glasgow, you’ll find Ernest Jones located near Boots and Next, and close to the customer escalators. There is plenty of parking available in the Centre, and a covered link bridge will take you right into Buchanan Galleries. In-store, we stock a wide range of prestigious designer watch brands including Gucci, Raymond Weil and Rado, together with exclusive bridal and diamond jewellery collections from the likes of Le Vian, Neil Lane Bridal and The Diamond Story. You can book an appointment with us for repairs, valuations and personalisation services, or for help and advice from one of our friendly jewellery experts. We look forward to welcoming you soon.
26/03/26–
Excellent and efficient service from Sophie. I was looking for a wee substitute ring whilst my own rings are away for cleaning. Really lovely and helpful, highly recommend!
GS
Gerard Scullion
Feb 16, 2026
5.0
I visited the Buchanan Street branch with my wife to buy her a Raymond Weil Swiss watch. Although they did not have the model my wife wanted in store, the staff offered to have it delivered from another branch. We were so impressed with the helpfullness, friendliness, trustfullness and professionalism of both Robert and Sophie that we were more than happy to come back a few days later to buy the watch. I would have no hesitation in buying from this store in future especially if Robert and/or Sophie were present.
TM
Tom M.
Feb 10, 2026
5.0
Ordered jewellery online for collection. The staff were pleasant and helpful.
KS
Kelsey Stirling
Jan 21, 2026
5.0
Was in the Buchannan galleries store to purchase a gift for my sisters birthday. The lovely gentleman that served both me and my mother Robert was fantastic. Was the gentleman’s first day and he was amazing. Lovely service and so helpful would definitely recommend this store!
AJ
Andy Jack
Dec 23, 2025
1.0
Went in to order a watch for my wife for Christmas.I went in on the friday and I was told buy a very nice young girl who went out her to way to find out if they had any off these watches. the only place that had them was newcastle which the girl then told me we will get a delivery on tuesday and Wednesday.and the watch will be here i called into the shop today where I take it I was spoken to bye stephen who was very abrut and said the watch isn't here and we cant guarantee that. he then said I was standing with the girl when she told me she cant guarantee it will be here. eh I must be blind because when I came in the shop it was me and only a young girl in my presence only and if that was the case I would have said forget it to close to Christmas I will go else where
so stephen I dont appreciate you lieing and I hope people will agree with this review why would I wait if not guaranteed doesn't make any sense and if you can do this what are you teaching your staff
totally unacceptable behaviour stephen aka manger
Ernest Jones is located on the Ground Floor of Buchanan Galleries Shopping Centre at 220 Buchanan Street, Glasgow, G1 2GF.
What are the opening hours of Ernest Jones?
Ernest Jones is open Monday to Saturday from 9:30 AM to 5:30 PM and on Sundays from 11:00 AM to 5:00 PM.
What types of products does Ernest Jones offer?
Ernest Jones offers prestigious designer watches including Gucci, Raymond Weil, and Rado, as well as exclusive bridal and diamond jewellery collections from Le Vian, Neil Lane Bridal, and The Diamond Story.
Can I book an appointment at Ernest Jones?
Yes, you can book an appointment for repairs, valuations, personalisation services, or advice from jewellery experts at Ernest Jones.
Does Ernest Jones provide repair services?
Yes, Ernest Jones offers repair services including ring sizing and watch repairs.
What payment methods are accepted at Ernest Jones?
Ernest Jones accepts debit cards and mobile NFC payments; they do not require cash only payments and do not accept checks.
Is there parking available at Buchanan Galleries where Ernest Jones is located?
Yes, there is plenty of parking available in Buchanan Galleries Shopping Centre, and a covered link bridge provides direct access into the centre.
What nearby stores can I visit while shopping at Ernest Jones?
Nearby stores include Phase Eight for women’s clothing, Vision Express for eyewear, The Whisky Shop for liquor, La Senza for lingerie, and Thomas Sabo for jewellery and fashion accessories.
Are there dining options near Ernest Jones for a meal or snack?
Yes, nearby dining options include Kim's Korean Street Food, Burger King, Nomad Pizza, Bosphorus Turkish Restaurant, and Daizy Delicious cafe.
How can I get to Ernest Jones using nearby transit or landmarks?
Ernest Jones is located near Boots Opticians and Next within Buchanan Galleries, making it easy to find. The shopping centre is centrally located on Buchanan Street with nearby well-known stores such as Boots Opticians, ECCO shoe store, and Sainsbury's supermarket to guide you.
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